Terms & Conditions

Effective Date: 2024-12-17

Welcome to The Classic Luxury Cheesecake Company Inc. (“we,” “us,” or “our”). By accessing or using our website, theclassicluxurycheesecakecompany.com (the “Site”), you agree to comply with and be bound by the following terms and conditions. If you do not agree, please refrain from using the Site.

1. Use of the Site

• You agree to use this Site only for lawful purposes.
• You must not interfere with the Site’s functionality or attempt unauthorized access.
• We reserve the right to modify, suspend, or terminate access to the Site at any time.

2. Orders and Payments

• Pricing: All prices are listed in Canadian Dollars (CAD) and are subject to change without notice.
• Order Confirmation: Once an order is placed, you will receive an email confirmation.
• Payment: We accept major credit cards and other listed payment methods at checkout. Payment must be completed before order fulfillment.
• Order Cancellation: Orders cannot be canceled once they are processed.

3. Shipping and Delivery

• Delivery Area: We currently deliver within St. Thomas and nearby surrounding areas.
• Timeframes: Delivery time estimates are provided during checkout. Delays may occur due to unforeseen circumstances.
• Responsibility: You are responsible for providing an accurate delivery address. If delivery fails due to an incorrect address, you may incur additional fees.

4. Refund and Return Policy

• We do not offer refunds or returns on perishable products.
• If there is an issue with your order (e.g., incorrect item or damage), please contact us within 24 hours of receiving your order at 519-860-0955 or contact@theclassicluxurycheesecakecompany.com. We will work to resolve the issue on a case-by-case basis.

5. Product Information

• We aim to display accurate product descriptions and images. However, slight variations in appearance, size, or toppings may occur as all cheesecakes are handmade.
• Allergens: While we strive to prevent cross-contamination, we cannot guarantee products are free from allergens such as nuts, dairy, gluten, or eggs.

6. Intellectual Property

• All content on this Site, including text, images, logos, and designs, is the property of The Classic Luxury Cheesecake Company Inc. and is protected by copyright laws.
• You may not use, reproduce, or distribute any content without our prior written permission.

7. Limitation of Liability

• To the extent permitted by law, we are not liable for:
  • Losses resulting from delayed deliveries, website errors, or technical issues.
  • Allergic reactions or misuse of products after purchase.
• Our maximum liability is limited to the purchase price of the product in question.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content, practices, or privacy policies.

9. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated Effective Date.

10. Governing Law

These Terms & Conditions are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

The Classic Luxury Cheesecake Company Inc.
Email: contact@theclassicluxurycheesecakecompany.com
Phone: 519-860-0955
Address: 172 Fifth Ave. St. Thomas, ON